At Hook'd Crochet Creations, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

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All items are handmade to order unless otherwise stated. Please allow 2-3 weeks for your order to be made just for you.

Most items allow customers to fill in their own measurements for handmade clothing. We are not responsible for any non fitting items where measurements are given by the customer.

Please allow 1-2" for human error.

Please contact me if you'd like to consult for something you don't see listed on my site! I love custom orders! 

No returns/refunds. If you are not happy with your purchase, please contact me directly so that we may come to an agreement.